Terms and Conditions

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 Terms & Conditions | SS Templates – Construction, EHCP & Life Hack PDFs 

Effective Date: 16 July 2025

These Terms and Conditions govern your use of ss-templates.co.uk ("the Site") and any purchases or interactions with SS Templates ("we," "us," or "our"). By accessing the Site or purchasing our templates, you agree to be bound by the terms below. If you do not agree, please do not use the Site.

1. About UsSS Templates is a family-run business owned by Steven and Samantha, based in the United Kingdom. We offer downloadable document templates and tools designed to support professionals, parents, and businesses.

2. Products and DownloadsAll products are delivered digitally via download after payment confirmation. It is your responsibility to ensure your device can access and open standard formats such as PDF, DOCX, XLSX, or ZIP files. No physical goods are shipped. Each purchase entitles you to a single-use license. Templates are intended for individual or internal business use only. They must not be copied, shared, repackaged, or distributed in any way without our written permission. Unauthorised use or distribution will result in legal action.

3. Intellectual PropertyAll content on this Site, including but not limited to templates, documents, logos, branding, and website layout, is the intellectual property of SS Templates. You may use purchased templates for your personal or business use but may not resell, redistribute, sublicense, or claim them as your own. All templates are protected under UK copyright law.

4. License of UsePurchasing a template grants you a non-exclusive, non-transferable, single-user license to use the product as intended. We retain full ownership of all intellectual property. Any breach of this license, including redistribution or copying, may result in legal enforcement.

5. Refunds and CancellationsDue to the digital nature of our products, all sales are final. Once a template is downloaded, we are unable to offer refunds. However, if you experience an issue accessing or using your purchase, please contact us so we can assist.

6. User AccountsAt this time, our Site does not offer account creation functionality. Purchases are processed as guest checkouts only.

7. Availability and AccessWe strive to ensure uninterrupted access to our Site but cannot guarantee it. We may update or remove products, modify pricing, or restrict access without notice. We are not liable for any temporary disruptions or data loss.

8. Limitation of LiabilityOur templates are created from real-world experience, but we make no guarantees that they will meet specific legal, contractual, or regulatory requirements. We are not responsible for any damages, losses, or legal issues arising from the use or misuse of our products. You use our templates at your own risk.

9. External Links and ToolsWe may provide links to third-party tools or resources (e.g., Stripe, PayPal, Google Analytics). We are not responsible for the content, policies, or actions of these external sites.

10. Governing LawThese Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

11. Changes to These TermsWe may update these Terms and Conditions from time to time. The latest version will always be available on this page and will take effect immediately upon posting.

12. Contact InformationSS Templates (Steven and Samantha Coates)
Website: www.ss-templates.co.uk
Email: salesuppor@ss-templates.co.uk

These Terms and Conditions are written in clear, accessible language and reflect the operations and responsibilities of a family-led business. By continuing to use the Site, you confirm your acceptance of these terms.