Privacy Policy for Templates | Construction & EHCP Guides

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Privacy Policy

Effective Date: 16 July 2025

This Privacy Policy explains how SS Templates ("we," "us," or "our") collects, uses, stores, and protects your personal data when you visit or make a purchase from ss-templates.co.uk (the "Site"). We are a family-owned business based in the United Kingdom and we are committed to protecting the privacy of our users in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Data We Collect

We collect the following types of personal information:

• Identity Data: Full name, title
• Contact Data: Email address, billing/shipping address, phone number
• Account Data: Login details if you register for an account
• Transaction Data: Details of products you have purchased from us
• Technical Data: IP address, browser type, device information
• Usage Data: Information on how you use our Site, products, and services
• Marketing and Communications Data: Your preferences in receiving marketing from us

We do not collect or store any payment card information. All transactions are securely processed via third-party payment gateways such as PayPal or Stripe, and are subject to their privacy policies.

2. How We Collect Your Data

We collect data through:

• Direct interactions (e.g., when you place an order or contact us)
• Automated technologies (e.g., cookies, server logs)
• Third-party tools (e.g., Google Analytics)

3. How We Use Your Data

We use your data to:

• Fulfil orders and deliver purchased products
• Manage your account and respond to queries
• Improve our website, products, and services
• Send updates, newsletters, or marketing content (only with your consent)
• Comply with legal and regulatory obligations

We will never sell your data or pass it to third parties for marketing purposes.

4. Legal Bases for Processing

We process your personal data under the following lawful bases:

• Contract: To fulfil our obligations when you make a purchase
• Consent: Where you have explicitly opted in to marketing or other communications
• Legal obligation: To comply with tax, fraud, or regulatory requirements
• Legitimate interests: To improve user experience and ensure the security of our services

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, and reporting requirements.

Typically:

• Order records are retained for 6 years for HMRC compliance
• Marketing preferences are retained until you withdraw consent

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (where lawful)
• Object to processing
• Withdraw consent at any time
• Request data portability

7. Data Security

We have implemented appropriate technical and organisational measures to safeguard your personal data. These include:

• Encrypted SSL connections
• Password-protected admin access
• Regular security updates and monitoring

If a data breach is ever suspected, we will notify affected users and the Information Commissioner’s Office (ICO) where legally required.

8. Cookies

Our Site uses cookies to enhance your browsing experience and collect analytics. You will be asked for consent before non-essential cookies are enabled. You can manage or disable cookies through your browser settings.

9. Children’s Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect data from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. Any updates will be posted on this page and, where appropriate, notified to you by email.

11. Contact Us

For any questions about this Privacy Policy or your data:

SS Templates (Family-run by Steven and Samantha)
Email: sales@ss-templates.co.uk
Website: www.ss-templates.co.uk

You also have the right to lodge a complaint with the ICO at www.ico.org.uk